How long do applications/enquiries to the Medal Office take?
The Medal Office receives hundreds of applications every week from veterans and their next of kin, applying for medals that have not been issued. The Medal Office also assesses and processes medals (such as the Iraq Medal) for our currently serving personnel. The assessment of medal claims is a skilled and time-consuming task requiring a close reading of the original record of Service and often complex regulations. It is important that each case is assessed totally accurately to ensure that each individual receives the medals to which he or she is entitled. The Medal Office assesses applications strictly in order of receipt, with only one exception. For veterans aged 90 or over, or for those with a terminal illness, the Medal Office will process your application as a matter of priority. If this applies to you, please write to the Medal Office bringing this to their attention and, in the case of terminal illness, enclose a doctor’s note. As part of the aim to award medals to surviving v
