How long can I expect to wait after placing a work order at the front desk?
In the beginning of the school year, work requests are at their highest quantity; therefore, things will be slower at this time. However, to alleviate this problem, The Department of Housing and Dining Computer Services not only has added staff to assist in these times, but also has created a “first-week” program which supplies every Resident Hall with computer staff to be on-hand during the move-in process. Located at a table in the lobby of your Resident Hall, they will be waiting to assist you. During the school year, work orders are filled as soon as possible depending on the amount of orders in the database. After personnel from The Department of Housing and Dining Computer Services has contacted you to set up an appointment to work on the problem, your order will be filled at your convenience.