How long after submitting the Direct Deposit sign up form can expect to receive the packet from Payment Management and draw down funds?
A. To give a specific number of days is rather difficult; however, we make every attempt to complete the set up of an account within five to seven business days. Once the Direct Deposit form is received we need to obtain direct verification from the financial institution that the information is correct. Once that is received, the banking information must be put into the system along with the request for a USER Name and temporary password. All three of these steps must go through a signature process as well.
