How long a period is there before ePaybill or Direct Pay begins to take place?
If you have elected to use the ePaybill “Pay Now” option, you schedule that particular payment. If you use the ePaybill Automatic Payment option to schedule one or more payments, then that will usually begin with your next bill that becomes due. If you have a bill due soon, depending on the schedule you set, the payment may take place for that, but, if not, you will be warned to make a payment some other way until you receive your next bill. The Direct Pay option takes approximately four to six weeks to activate. You can elect to use the Pay Now feature, until the direct pay option is initiated. It is important that you make payments by some other method until you receive a gas bill statement that indicates “Direct Pay” on the upper portion of the gas bill. It is important to note that enrollment in the direct pay program authorizes withdrawal of the entire to-date balance of your gas account. Please contact us to see how this would affect you if your account is currently enrolled on a
