How large is the demand for Basic Needs services?
• In a comparison of October 2001 through January 22, 2002 and the same time period of the previous year, United Way’s First Call for Help has experienced a 28% increase in the number of callers. People needing help to pay electricity bills increased 113%. In addition, First Call for Help saw a 32% increase in calls for rent assistance, a 97% increase in calls for affordable housing assistance, and an 88% increase in calls for assistance with food (see chart). • At First Call for Help, the top five caller needs in FY 2000 – 2001 were: 1)Utility Bill Assistance; 2)Rent Assistance; 3)Food Pantry; 4)Homeless Shelter; and 5)Low-cost/ Affordable Housing. • Local food banks have experienced a 29% increase in demand in recent months.