How IT services companies doing when compared with pure play BPO companies in India?
Top tier IT services vendors such as TCS, Wipro, Infosys and HCL are catching up with their standalone counterparts or pure-play vendors such as Genpact and WNS. The revenue gap between the IT services firms and the pure-play vendors seemed to be narrowing down in the past two to three years. The largest BPO firm Genpact Ltd, which earns about a fifth of its revenues from IT services offerings, crossed the billion-dollar-mark last fiscal, followed by WNS that grossed a little over half a billion. Wipro was the first among the large players to foray into BPO with the acquisition of Spectramind way back in 2002, and its larger rivals TCS and Infosys have managed to catch up. TCS, the latest to do an acquisition, bought the captive unit of Citi last fiscal, which gave it significant scale and helped expand its delivery footprint. TCS clocked $415 million or about 6 per cent of its $6-billion total revenues for the fiscal. The acquisition of Philips captive, besides assuring steady revenue
