How is Zoho Assist different from conventional Remote Desktop applications?
Conventional Remote Desktop applications require knowledge of IP address, computer name of the remote computer and configuration of network settings to make remote connections. On the other hand with Zoho Assist, you can make remote connections through a unique session-id sent as link through email or chat or entered at the Zoho Assist webpage. Connections can be made through firewalls, proxies or NAT.
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