How is the value of lost or damaged items calculated?
The importance of proper documentation cannot be exaggerated, especially when it comes to valuables (jewellery, watches, precious metals, furs, paintings etc). The list below gives an idea of the type of documentation that may be accepted. Some types, e.g. photos, are not sufficient without further supporting evidence. • Invoices with your name on them; • receipts from auction firms; • testaments; • valuation from approved expert (see below); • guarantee certificates; • manuals and instruction leaflets; • original packaging; • receipts for storage; • account statements from banks or credit card companies, credit card receipts; • photos and video footage; • testimonies. Bear in mind that good documentation serves three purposes: to establish existence, authenticity and value of objects lost or destroyed. You can avoid discussion about the value of a stolen or destroyed object by agreeing on a value with AXA based on a written statement from an approved expert. AXA will provide you with
