How is the subscription activated?
Before they can start to receive their subscription, the recipient must activate it by notifying their chosen magazine publisher of their subscription code following the instructions within their magazine pack. The recipient can also contact the magazine publisher through their contact telephone number, to be found within the terms and conditions on each specific detail page. Once the subscription code has been processed, a confirmation letter will be sent to the recipient explaining how long the subscription lasts and what to do should there be any issues or concerns.Back to top The gift pack hasn’t arrived Please check Your Account to find out whether the gift pack has been dispatched. The Where’s My Stuff help page provides further information about following the progress of your order. If you think your order may have been lost on its way to the recipient, please contact us.Back to top A magazine has not arrived, or arrived damaged If the recipient did not receive the first magazin
