How is the software distributed? Will I receive a CD-ROM or shrink-wrapped product?
Atlassian has adopted the Electronic Software Distribution (ESD) model. Consequently software is available only via HTTP download. Atlassian does not distribute any software on CD, DVD or as a shrink wrapped product. As all commercial and academic licenses include 12 months of software maintenance (support and updates), the ESD model is the best way to stay up to date with the numerous software releases made available to you. At your discretion, maintenance can also be renewed (as described here). You can download Atlassian’s complete software packages here.