How is the shared service center being designed?
The chancellor and her cabinet have endorsed the concept of one multi‐functional shared service organization headed by one SSC director. This structural model will ensure that consistent philosophies, governance, service delivery approaches and integrated technologies are utilized across HR, Finance and IT functions. A governance committee that includes the vice chancellor or vice provost and chief operating officers from each of the five divisions will provide broad oversight for the implementation. The committee will help set timelines for the project and ensure they are met, provide guidance relative to the funding model for the shared service center and aid with division communications. Four project teams — one each for finance, human resources, information technology and payroll — have begun to serve as the primary work groups for the shared service center implementation. These include subject matter experts from the participating divisions and central administrative units.
Related Questions
- What are examples of non-sponsored billings that will be created in the Accounts Receivable Shared Service Center?
- What are examples of sponsored billings that will be created in the Accounts Receivable Shared Service Center?
- How can the new ruling system be applied to a shared service center or a distribution center?
