How is the percent useful outcome calculated?
• Count the number of “useful” outcomes. • Total the number of “useful” and “not useful” outcomes. • Divide the number of “useful” by the total number of “useful” and “not useful” outcomes. Example: A Vocational Rehabilitation Counselor (VRC) has 15 referrals closed as “useful” and 3 referrals closed as “not useful.” • The number of “useful” outcomes is 15. • The total number of “useful” and “not useful” outcomes is 18 (15 + 3). • The percent useful outcome is 15 ÷ 18 = 83%.