How is the Ombudsperson different from Human Resource Management Department?
The Ombuds Office supplements existing conflict resolution mechanisms on campus, such as grievance committees and employee assistance programs. The Ombudsperson is uniquely INFORMAL and CONFIDENTIAL. By being informal, the Ombudsperson can address concerns before they become disputes requiring formal interventions or grievances. The Ombudsperson can offer confidentiality** to those who are fearful of retaliation, being perceived as a “troublemaker,” or who want to avoid the loss of confidentiality associated with triggering a formal investigation.
