How is the MCDST certification different from the MCSA certification?
The MCDST credential is for professionals who use excellent customer service skills to educate users, as well as solve hardware or software operation and application problems on the desktop or client side based on the Microsoft Windows desktop operating system. The MCSA credential is for professionals who implement, manage, and troubleshoot existing network and system environments based on the Microsoft Windows 2000 and Microsoft Windows Server 2003 operating systems. These individuals typically do not directly support end users or troubleshoot desktop or client-side issues as part of their job function. Unlike MCSAs, MCDSTs are not expected to have network administration skills.
