How is the Maintenance fee calculated?
The Maintenance fee indicated on the price list is for a full year of Maintenance. If a customer needs to pro-rate their maintenance fee they may do so by dividing the annual maintenance fee by 12 and multiply by the number of months remaining in their contract annual period. When purchasing new licenses and corresponding maintenance, Novell calculates the fee beginning on the first day of the month following the month of purchase. For example, if a customer has a contract term date of July but purchases new licenses in April, the Maintenance fee would be calculated from May 1 through the end of July, for a total coverage period of 3 months. Although coverage actually begins on the date the order is placed with Novell, the fee is calculated as explained here.
