How is the Crisis Line linked to the ICR Service?
The Crisis Line is much more than a telephone line. It is linked to a computerized information system and database that enhance decision-making and information-sharing among all the partners. The technology provides additional support to allow all the agencies to work together to respond in the best way to crisis situations. The Eastern Ontario ICR Service is also more than technology. The partner agencies which provide crisis services to young people and their families have come together in an unprecedented way to improve services across the region. This integration and coordination will provide a number of benefits to the clients, the service providers and other service providers in the community.
