How is the credit for partial refunds calculated?
When a partial refund is initiated, the commission we give back to you is proportionate to the refund you have issued. For example: • GBP 30.00 item price • + GBP 2.75 shipping charged to buyer • = GBP 32.75 (total charged to buyer) Total given to you, the seller, is GBP 27.82 (32.75 minus the commission (4.50) and the shipping holdback (0.43)) You then refund GBP 6.00; 6.00 is 18 percent of 32.75 Our commission was 4.50 GBP; 18 percent of 4.50 is 0.81, so 0.81 GBP is returned to you. Please note that the figures quoted above are exclusive of the VAT that Amazon.co.uk is required to charge. See VAT on Seller Fees for more information.