How is the Consultation Service scheduled?
A phone consultation may be added to any order up to one week after previously ordered coverage is returned to the customer. We do not allow Phone Consultations to be added more than a week later as the reader will no longer have the material fresh in his or her mind. Once you order a Consultation Service, ScriptXpert will contact you for a list of times that you are available to meet with the reader. A mutually agreeable time will be determined with the reader and you will be notified of the appointment time. The reader will call you at the agreed-upon time for the Consultation Service. Missed appointments are not refundable as we must still pay the reader for his or her time.
