How is that different from some VoIP competitors?
Bright House Networks works with the traditional telephone networks and local officials to support Enhanced 911, which provides the caller’s phone number and address to public safety dispatchers. Because Bright House Networks Home Phone accesses the official 911 network, emergency calls are routed to the proper local Public Safety Answering Point (PSAP). VoIP providers targeted by the FCC’s recent order do not have direct access to 911, so 911 calls may be routed to non-emergency numbers instead of the correct public safety dispatcher.
