How is technology helping to advance program management?
Clients want the ability to have information immediately and in a manner that allows them to have summary data on key variables, as well as the ability to drill down into greater detail. Timely data and thorough analysis enable the team to anticipate challenges early on, and develop proactive solutions, saving time and money. Therefore, software infrastructure for tracking costs, schedules, and documents is a key element of a successful program. Finally, how do clients sustain their organization? As their trusted partner, program managers have an obligation to help clients become more self-sufficient and develop programs that provide the long-term underpinning to enhance their community’s economic growth and quality of life. This can be accomplished by providing training, proven management procedures, information tools, and asset management plans that help clients maintain their systems. Walter Armstrong, senior vice president, has 28 years of experience in program management, strategi