How is Snap different from VoIP systems and software phones (“softphones”)?
A It’s quite different. Both VoIP and Softphone systems charge monthly fees. VoIP requires the purchase of a special telephone. Softphones mimic the dialing mechanics on your screen and requires you to plug in your headset. You will connect to your company’s VPN every time you want to dial your phone or check voicemail, placing severe demands on your IT department to shore up network security. Snap calls to other Snap units are always free, using your high-speed internet connection. Whereas many softphones don’t always work well on company networks, and sometimes they are blocked entirely, Snap is designed to operate seamlessly in a corporate environment. Snap detects network and firewall settings and automatically configures itself to work; it’s as simple as plug and talk. You no longer need to dial to connect, and because you simply press to talk, the Snap Communicator is perfect for “burst communication” between business associates, friends and family. “Did the Paris order ship?”, o
