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How is service and support purchased for a System x or BladeCenter server?

April 26, 2017bladecenter server service support system

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How is service and support purchased for a System x or BladeCenter server?

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Support is purchased from GTS through a ServicePac or SupportLine agreement. Support of Systems Director requires a support contract for the system(s) running Systems Director server (ServicePac support for a System x server running IBM Systems Director server software includes support for IBM Systems Director agent software running on managed endpoints.