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How is scheduling managed? What are the cancellation policies?

April 26, 2017cancellation managed policies scheduling

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How is scheduling managed? What are the cancellation policies?

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All scheduling is handled through the ALBMC database. You can request a database account here. Cancellations made after 5 PM of the day before the study will be charged 20% of the cost of the study. Studies must be cancelled BEFORE their scheduled start time to avoid being charged full price for the study. Cancellations are not accepted once the scheduled start time has arrived.