How is Quality of Working Life Assessed?
Quality of working life is assessed using the Work-Related Quality of Life (WRQoL) scale, a measure of employee quality of working life developed by Chartered Psychologists at the University of Portsmouth. psychologists concerned in the research are now launching a company, QoWL Ltd, to make the tool available to employers to help measure quality of working life in their staff. Alan Bradshaw, director, QoWL, comments: “Stress at work may be less important than people think. Our results indicated that general well-being, working conditions, management support and relationships all appear to be more important factors than stress in determining quality of working life.” Public sector research The psychometric tool was developed after 10 years of research with 15,000 public sector employees. “In some cases, it appears that workplaces where employees experience higher workload demands can also be those with a higher quality of working life. In these cases employees tended to have more auton
