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How is post-sale support provided?

April 26, 2017post-sale provided support

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How is post-sale support provided?

1 Answer

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Posted

WatchGuard offers highly responsive and experienced Technical Support to our registered Resellers and Professional and Expert WatchGuard Secure Partners that have activated a LiveSecurity® Partner Key. Resellers with an activated LiveSecurity Partner Key may submit support incidents through our secure Technical Support Web site with their WatchGuard Reseller ID and password, or by phone at (206) 521-8375 with their WatchGuard Reseller ID. To request a LiveSecurity Partner Key, email PartnerLSKey@watchguard.com with the WatchGuard Reseller ID you received with your Reseller registration.