How is NSight related to ITIL?
ITIL (Information Technology Infrastructure Library) is a set of best practices guiding the management and operation of an IT shop. Originally published by the British government, it is fast becoming a de factor standard for IT managers. ITILs section on Capacity Management calls for three areas of activity addressing Business Capacity Management, Service Capacity Management, and Resource Capacity Management. NSight addresses these areas through its Key Business Indicator Methodology, an Actual to Forecast Reconciliation process, and a Business Based Capacity Plan. Click here for more about NSight and ITIL.
