How is my personal information protected within the TrilogyEC?
A. Everything that makes up your profile (including name, phone number, email, etc) as well as your Address Book is stored using 256 bit AES encryption. If you would like to see this encryption at work, simply navigate to your profiles folder and open the USERNAME.ENC (profile data) or USERNAME.EAB (Address Book). You can use notepad to open these files to see the product of the encryption. Additionally, your user password is NEVER stored in ANY file. Back to top Q. Can I change my TrilogyEC password? A. Absolutely. You may change your TrilogyEC password at anytime while logged into the program. Simply access the Config screen (button is on left side of application) and go to the About You section. Enter your new password twice and click the Save button. NOTE: Any chats saved by this user account will be inaccessible after the password is changed. Back to top Q. Can I recover a lost or forgotten password? A. No. In order to provide absolute security to the TrilogyEC, user passwords are
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