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How is Microsoft CRM implemented and supported?

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How is Microsoft CRM implemented and supported?

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Microsoft CRM is designed for rapid implementation, with centralized server-side installation that ensures faster deployment, easier maintenance, and more straightforward upgrades. Because Microsoft CRM is delivered, implemented and supported through highly trained Microsoft Great Plains Business Solutions partners, you’ll have hands-on assistance with the setup and maintenance process, as well as 24-hour access to Microsoft Technical Support services. Q. We need a solution that salespeople can use with Microsoft Outlook and that they can also access from the Web. Microsoft CRM offers both a rich client (accessible through Microsoft Outlook) and a thin client (accessible from anywhere through a Web browser). Users can work either online or offline to access sales functionality from Outlook. This means that they can pull up accounts, contacts, products, sales literature, activities, and opportunities, as well as synchronize Microsoft CRM contacts, appointments, tasks, and e-mails with O

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Microsoft CRM is designed for rapid implementation, with centralized server-side installation that ensures faster deployment, easier maintenance, and more straightforward upgrades. Because Microsoft CRM is delivered, implemented and supported through highly trained Microsoft Certified Business Solutions partners, you’ll have hands-on assistance with the setup and maintenance process, as well as 24-hour access to Microsoft Technical Support services within the application. Q. We need a solution that salespeople can use with Microsoft Outlook and that they can also access from the Web. Microsoft CRM offers both a rich client (accessible through Microsoft Outlook) and a thin client (accessible from anywhere through a Web browser). Users can work either online or offline to access sales functionality from Outlook. This means that they can pull up accounts, contacts, products, sales literature, activities, and opportunities, as well as synchronize Microsoft CRM contacts, appointments, tasks

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