How is merchandise returned to the vendor?
Contact the vendor regarding their return policy. Usually they provide you a Returned Merchandise Authorization (also known as an RMA) and return instructions. Following the vendor’s instructions, complete a shipper and return the merchandise with the shipper to the Receiving Department. The shipper should include the following information: vendor info, RMA info, Purchase Order number, description and value of the merchandise being returned, reason for return, index number the merchandise was charged to (or Purchasing Card, if applicable), and the Authorized signature.
