How is LightEdge Hosted PBX different than Skype or Vonage?
Simply put, our service doesn’t run over the public internet. All of our VoIP services run over our private managed connections with Quality of Service (QoS). QoS means that we have the controls in place to prioritize your voice data packets and make sure they arrive sequentially and at just the right times. Vonage and Skype are best efforts based, which means when the Internet line is congested, voice packets may have trouble reaching your recipient at the right time. That leads to echo, jitter and lag time. The LightEdge business-grade service does not run over the public Internet, and is managed at all times to ensure crisp call quality.
