How is high quality assured in custom-manufactured products?
A. First of all, ITI evaluates the factories it sources. For example, if the Chinese company’s production engineers or owners have degrees from the US, Europe or Japan, it is more likely to have a sophisticated quality control system – factors like this are important. ITI also matches the quality control standards to the component or piece-part to be produced. A medical device, for example, will demand a much higher level of quality assurance than a wooden toy. But there is always a quality level that is established and has to be met. In all, ITI has 15 requirements as part of its standard QA process. For sophisticated components, quality requirements lists are even longer – even customized to meet your own procedures. Certain products that have rigid requirements are sent to independent laboratories for testing. When appropriate, samples from each production run are lab-tested prior to shipment.
