How is having outdated ATM software potentially dangerous for the bank?
AK. Let’s look at one example. ATMs have an operating system inside them, just like a desktop PC. However, many ATMs still use older software such as OS2 or Windows NT – software that is now well out of date. These ATMs cannot receive security patch updates in the way that Windows XP does. This is risky for the bank’s network and may impact the bank’s reputation. FST. How can banks better manage their ATM costs? AK. One way to reduce ATM operational costs is by updating the software technology that is used. Today’s ATM software technologies take an axe to the overall costs by changing how things are done. For example, with today’s ATM software you can automatically download software updates and new features from a remote computer. You can also perform remote diagnostic testing and trouble-shoot problems at the ATM. The new technologies minimize the need to have a technician visit the ATM and dramatically reduce the cost of running a large ATM network. FST. Why is ‘multi-vendor’ technol
