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How is eBay shifting the focus on Detailed Seller Ratings (DSRs)?

April 26, 2017dsrs eBay focus ratings seller shifting

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How is eBay shifting the focus on Detailed Seller Ratings (DSRs)?

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DSRs will continue to be an important measure for seller performance. We are evolving the way we evaluate quality by gradually changing the focus from a seller’s average score to the instances of low scores—1s and 2s. Also, only transactions with U.S. buyers will count towards the requirements for U.S. sellers. Transactions and DSRs from repeat U.S. buyers will also count to reward sellers who cultivate repeat business by providing their customers with great service.