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How is correspondence for various collection activities like adjustments, disputes, promises etc sent?

April 26, 2017activities adjustments collection Correspondence disputes promises sent various

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How is correspondence for various collection activities like adjustments, disputes, promises etc sent?

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a. It all depends upon value of profile “IEX: Send Correspondence Automatically” which has 3 values: i. Automatic – Sends correspondence automatically ii. Manual – Prompts window for sending correspondence after activity has been executed iii.