How Is Coaching Different From Workplace Counseling?
Counseling looks for causes behind problems or performance deficits, whereas coaching emphasizes new competencies and new actions. Counseling generally follows a remedial approach, emphasizing deficits and the problems of not meeting a set, required conduct or standard. Coaching emphasizes strengths and achievements. Counseling focuses on exploring reactive problems and behaviors, whereas coaching is proactive and looks to recognize and avert problems before they arise.