How is bandwidth availability managed in times of high demand?
Normally there is ample bandwidth to meet the demand of all users. Sometimes there will be high demand on the network. At times of high demand, the bandwidth availability will be managed, prioritising traffic depending on the time of day. Business accounts take priority between 8am and 8pm Monday to Friday. Family accounts are prioritised between 8pm and 12am Monday to friday. Outside these times (12am to 8am Monday to Friday, and weekends) and where there is high demand, bandwidth management will operate to optimise availability for the majority of users.