How is Advanced Availability Monitoring different from the standard monitoring provided to all Rackspace customers?
The standard monitoring included with Rackspace hosting solutions is equivalent to basic URL or Port Monitoring, meaning Rackspace only checks to make sure server ports are responding. It does not let us know if the end user is receiving content the way you intended. Advanced Availability Monitoring, on the other hand, verifies that what is being delivered to the end user is right, and that your business-critical services are running properly. On many occasions, the content of your webpage can be distorted or somebody can hack into your system and put up content you don’t want your customers to see. In order to avoid this, a URL Content monitor should be in place. FTP File Retrieval and Mail Send/Receive monitors ensure that your site’s mail and FTP download services are not only available but working correctly.
