How is a VoIP 911 call routed to the correct 911 center?
When you sign up for VoIP service, you are asked to register your location. For a 911 call to go to the right 911 center, it MUST correspond to the physical location of your VoIP phone. This address allows the VoIP provider to route the call to the right place. You cannot use a PO Box or Rural Route address.