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How is a return shipment different from a regular shipment?

April 26, 2017different regular Return shipment

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How is a return shipment different from a regular shipment?

2 Answers

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A return shipment is initiated by a merchant or customer and allows for the return package to enter the FedEx system at any location. Tracking and visibility of the package starts at the point where the first scan is received into the FedEx system. A regular outbound label cannot be used for return purposes since the package origin is always the origin location. Tracking of the package will not be accurate since the system will have conflicting information from where the package originated and where it is delivered.

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Posted

A return shipment is initiated by the merchant’s customer and allows for the return package to enter the system at any location. Tracking and visibility of the package starts at the point where the first scan is received into the FedEx system. A regular outbound label cannot be used for return purposes since the package origin is always the origin location. Tracking of the package will not be accurate since the system will have conflicting information from where the package originated and where it is delivered.