How is a question submitted to the global reference network routed to an institution?
Routing is a two-step process. The first step finds institutions eligible to receive the question, based on their profiles. These institutions must: • Have an activated profile for the global reference network • Support the Education Level assigned to the question by the requesting institution (Institution Information) • Be able to provide the answer in the language selected by the requesting institution (Languages Served) • Be available some time during the timeframe for responding to the question (availability specified in Available Times) • Possess collection strength of 2 or higher for the question’s: • Subject Area or Subject Broad Class (Subject Strengths) or Geographic Subject Area (Geographic Strengths) if all are included in the question. • Subject Area or Subject Broad Class (Subject Strengths) if Geographic Subject Area is not included in the question. • Geographic Subject Area (Geographic Strengths) if Subject Area and Subject Broad Class are not included in the question. •
Related Questions
- How can we track the progress of a question submitted to the global reference network? Is there a way to view all the questions our institution has referred to the global network and our group (if applicable)?
- Does Blackboard claiming ownership on the content submitted to the Global Reference Database?
- How is a question submitted to the global reference network routed to an institution?
