How is a duress code different from a passcode?
There is a subtle difference between a duress code and a passcode. A passcode is used to cancel an alarm, access information on an account and make temporary changes. A duress code is used under a stressful situation. For example, if a business owner is being held up and is asked for his passcode to cancel his alarm with the central station, he could give the duress code. The Control Center Specialist would recognize that there was a duress situation, hang up and promptly dispatch the authorities. A duress code allows a criminal to think the police are not coming; when in fact, they will be en route.