How is a Department of Homeland Security (DHS) non-confirmation resolved?
• To resolve a DHS discrepancy the employee must contact the DHS within 8 federal work days. • The DHS will automatically issue a final non-confirmation, a “DHS No-Show”, if 10 federal work days have passed since the referral and the employee has not contacted the DHS. The department must close out the E-Verify case with a “Final Non-confirmation.” A copy of the final notice should be sent to the Payroll Office. • The DHS will respond to most of its referral cases within 24 hours, although some responses may take up to 3 federal work days. In some cases, the DHS needs more than 10 federal work days to resolve employment eligibility and the department will receive a “Case in Continuance” response. DHS will notify the department when the verification process is complete.
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