How is a complaint processed?
When an ordinance complaint is received, it is given a case number and assigned to an inspector. If verification cannot be made that a violation exists, the case is closed. If verification of the violation is made, the inspector contacts the defendant preferably by phone or in person. If verbal contact is unsuccessful, the defendant is notified of the violation, as well as the applicable ordinance requirement, through the mail. If the situation is not corrected, a “notice of violation” is issued, which specifies the number of days in which the defendant must correct the situation. If the situation is still uncorrected at the conclusion of that time limit, photographs are taken, and an appearance ticket for the 35th District court is prepared and mailed to the defendant. The arraignment is set and the defendant is informed of the charges. He/she then pleads guilty or not guilty. If the defendant pleads guilty, the matter is concluded upon the court’s decision. If the defendant pleads no
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