How Important Is It For A Manager To Have Good Communication Skills?
In the daily work of a manager, the most time spent during the job is communicating with other subordinates. Effective communication is therefore vital to the organization. It is the process by which planning, organizing, leading, directing and controlling are accomplished. Good communication skills will reduce conflict and prevent unnecessary misunderstanding. Some people would argue that communication is the explanation to all conflict within the organization; therefore, it is not only important for managers to be good communicators but also to understand the process of communication. Communication can be defined as a process by which an idea is transferred from one mind to the other. The purpose is to make the receiver understand what is in the mind of the sender. Communication can take a number of forms; the spoken and written word, figures, visual images, facial expressions or gestures. Body language is conveying a message in a non-verbal manner. It can act as both a substitute fo
