How important is HRO to Fidelity?
This division, which specializes in HRO and multi-product benefits outsourcing, is one of Fidelity’s fast-growing businesses. More importantly, it offers services that support the business strategies of our clients. We are not a sideline business for Fidelity, but an extension of the value that Fidelity delivers to both employers and employees. Q: Where did you grow up? A: I was born and raised in New York; I’ve lived within 25 minutes of Times Square for 42 of my 46 years. I am a dyed-in-the-wool Yankees fan. Q: Where did you go to school? A: I received a degree in business administration from the State University of New York in Albany. Q: Tell me about your first job. A: I realized I had to make money at something, so I joined Kwasha Lipton, an HR and benefits consulting firm that competed with companies like Hewitt Associates, Mercer, and Towers Perrin. I was a 22-year-old with a passion for business strategy. Q: Was that your first taste of HRO? A: Our job was to help our clients’