How important is diversity of the workforce?
It represents the ability to execute and not just current execution. For example, companies such as IBM and Accenture are global and have several delivery centres across the world. Their interdependence outside India is also high. They have clients in the UK and Western Europe, and a much larger customer base. The ability to execute encompasses a lot of these different things. That is what raises their level when compared to Indian companies. They have a lot of process knowledge and their ability to scale up people is significantly superior. How important will board-level relationships be for the growth of the Indian IT industry? People such as Nandan Nilekani of Infosys and Azim Premji of Wipro are those who have such relationships. They clearly have got access, and are invited into the boardrooms to have dialogues and conversations. The question is: Do they have something to sell them. Their fundamental offering today is mostly IT managers and application managers. That is why I was
