How important a role does communication play in sustaining a positive working relationship?
Communication plays an extremely important role. Businesses should communicate up and down the chain of command with their bank. Clients commonly complain about the turnover among their bankers. Unfortunately, this is often the nature of the beast, so it is important to maintain dialogue and be known not only by your banker but also by his or her boss, in case you need something special or you need someone to champion an exception in the organization for you. MIKE SILVA is senior vice president and group manager of Comerica Bank. Reach him at (415) 477-3274 or masilva@comerica.com”>href=”mailto:masilva@comerica.com”>masilva@comerica.com.
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