How have surveyors been retrained to effectively perform Shared Visions-New Pathways surveys?
At the January 2003 Annual Surveyor Conference, surveyors received education and testing in systems theory, organization behavior, and evaluation techniques under a program administered by the Kellogg School of Management at Northwestern University. In addition, surveyors and their supervisors started receiving aggregated performance data in 2003. These internal management reports allow supervisors to track data by surveyor and in the aggregate. This creates another quality control mechanism and it also helps to identify areas for future surveyor development.
