How have people used their baseline measurement to help guide their process?
Hospitals have used their baseline assessment to identify key breakdown points. For example, one hospital identified failure to restart psychotropic medications at discharge from intensive care units as a particular problem to address. Hospitals have also successfully used their results to build the case for the importance of reconciling. Reading through the examples of what hospitals have learned from their baseline assessment (Collaborative binder, p. 93+) before you begin your assessment may give you some ideas about what to look for.
