How has winning HJs 2007 Business Directors of the Year award affected Rainbow Room International?
Winning has definitely helped us build on our highly regarded reputation. This is thanks to positive coverage in the Scottish press, which has increased our local profile and added fantastic credibility to our trade. Winning such a prestigious award also helps with recruitment, which is essential to our continued growth. And it’s also been fantastic for team morale, as every salon in the group has a great sense of pride in being associated with a successful company. What have been some of your key career highlights since the win? It’s been very exciting to launch our own online live bookings system, with secure payment facilities. Our website and online appointment request service has always been popular with clients, and offering a secure online appointment booking facility was the next logical step. Our clients can now make an appointment via the internet, and change or amend their booking up to 48 hours before their visit. It’s a unique service that provides our clients with greater
